Able Group

We were very challenged as to how a rather inaccessible gutter on our conservatory might be cleaned. Able were absolutely excellent. From the first approach by phone, to email confirmation and then the job being done it was all very smooth. The two men who came were punctual, polite, helpful and efficient. Task successfully done and no hesitation at all in recommending Able.

Dean Harris
1 Star
Terrible experience when trying to book an emergency electrician. I called this company and advised I required an electrician. When the call was picked up the lady sounded sick of the day already - bluntly asking is this a job already on their system and who was I? I explained to the lady who took the call I have never used Able before and the situation at hand as best as I could. I explained that our commercial printer has gone down. That the unit itself still had power but the front end was not receiving any power. I informed her that we have our own engineer that has advised it is a job for an electrician (our engineers don't do electrics). Because I couldn't tell her exactly the fault she said it's not something Able group would come out for, as it's 'probably not a job for an electrician.' Saying 'people call for a washing machine that's packed up and that's not a job for them.' I don't see how this relates to a commercial printer in any way shape or form... I got another electrician from a competent company elsewhere. Said electrician found a wire had been loose and arcing in the fused spur completely melting the unit. If that's not a job for an electrician I wonder, what do you consider a job for an electrician? I would not recommend Able Group and I wouldn't call back in future.
Saturday 30th October 2021

Katie Harrington
5 Star
Outstanding service from Able. East to book a plumber and he arrived when he said he would. Courteous customer service operators who were very understanding when I was nervous about giving my card details before doing the job (I have been stung very recently). They let me book the callout and then called after the job had been completed to take payment. The plumber who came was very quick, friendly and professional. Highly recommend this service!
Friday 19th November 2021

Wendy Kobayashi
5 Star
Highly impressed and very happy with Able’s service. From the drama of a blocked kitchen drain to a thorough and hassle-free unblocking service through one easy phone call. Able Group could not have made it any simpler, even though it was a Saturday afternoon, and I had visions of having to wait over the weekend. But no! All sorted in minutes, and all other drains on the property checked (and cleaned, where necessary). 100% recommend.
Monday 8th November 2021

Ro Craven
1 Star
I was told that a pest controller would be with me to remove a wasps nest today and I was given a time of between 8am and 12 pm. Nobody turned up. I was then given a time of no later than 5 pm - no one turned up. I was called before 5 pm by Able and was told it will be nearer to 6pm. Guess what? So we still have a wasps nest. There is no solution available to me to avoid another wasted day. You clearly do not care about your customers.
Wednesday 28th July 2021

Steven & Helen Winterton
5 Star
Able Group adviser friendly, helpful and efficient. Appointment arranged for same day. Able Group operative rang to inform the time of arrival and then arrived on time. Operative friendly and completed wasp treatment efficiently with no disruption or mess. Treatment seems to have worked but advised it may take a week or so to be fully effective.
Wednesday 27th October 2021