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ADT Fire & Security
Alarms
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020 3040 2210
Turnberry House, 100 Bunhill Row, London EC1Y 8ND, UK
Area Served:Within 4 miles (6.4km) of Turnberry House, 100 Bunhill Row, London EC1Y 8ND, UKGet more exposure
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Google Rating: 1.0 out of 5 stars (7 total ratings)
Stephen Merchant1 StarADT are dreadful. The system never fully worked. We requested an engineer and got given a date one week ahead. In the meantime we continued to receive automated calls telling us the system was faulty. On the day of the engineer we got a text message stating that they were too busy and got given another date. This process of cancelling and rescheduling while receiving annoying automated calls continued FIVE more times over two months until I eventually gave up and switched to an alternative system. ADT are still demanding I pay them for 3 years of service. Appalling is the only time of describing the service levels.Wednesday 1st December 2021
Tyrone Scandurra1 StarThis Message is to ADT Tyco UK. This is the worst security provider I have ever dealt with. After changing our system to Dualcom (which they didnt even warn us about) I have been asking for the necessary documents to update our insurance for over 6 weeks. Constantly get told it is with the field engineer. How long does it take to scan a report and email it? Avoid them like the plague.Thursday 5th August 2021
hinesh shah1 Starabsolutely pathetic service
if you want to get in touch with accounts make you wait over 30 minutes and then cut you off yet if you want to pay your bill you get connected immediately
Hopeless service. They have billed me for a 4 yr contract even though i took one out for year only. When you contact them
they just pass it on and you still end up getting statements asking you to pay the full amount
very poor explanation
i wish i had never gone with this company
totally unprofessional
appWednesday 21st April 2021
Siva Kumar Rama1 StarShould be even less than 1. Wrost company and no morals, just eating your money. Never even try!!!Saturday 17th July 2021
Z “John W” King1 StarADT Fire & Security is a nightmare to deal with. This is a company worse than a cowboy installer. The company is corrupt from top to bottom. Do not believe a word of the sales people from the company . They are only the tools to be used to coin your money.Thursday 4th March 2021