iSmash - Fenchurch Place

Mobile Phone Repairs

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Website | 020 7640 3116
12 Fenchurch Pl, London EC3M 4AJ, UK

Opening Hours:
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 12 Fenchurch Pl, London EC3M 4AJ, UK
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To give our customers as many options for repair as possible, we offer several alternatives including pre-booked appointments, walk-in appointments, and courier repairs. You can even request a post-in pack to send your device to us securely.

Most repairs are done on the same day, while you wait with us in-store, with the average smartphone repair finished within 30 minutes. We don’t ask for payment when you book - this is organised in-store when you come and see us.

Not only do we provide expert phone services such iPhone screen repairs, iPhone battery replacements, but we also fix computers and tablets.

Our in-store repair technicians are fully trained and accredited by iSmash to undertake repairs on all leading brands and models, including Apple repairs, Samsung repairs as well as others such as Google, Oppon, OnePlus and Huawei.

To give you peace of mind, all of our repairs come with a lifetime warranty as standard, so in the unlikely event that there is a post-repair issue, just get back in touch.

iSmash’s Fenchurch store, based in Fenchurch Place in the constituency of Cities of London and Westminster, is a key store within our growing network of UK repair centres. Our phone repair service covers the City of London and Whitechapel. As with all our other stores, we are proud of our reputation for trusted and high calibre express repair services for smartphones, tablets and computers, as well as stocking a diverse range of of mobile accessories and refurbished handsets.

Find Us

iSmash Fenchurch Place is our dedicated repair service located at London Fenchurch Street Station, outside the main entrance. We are within walking distance of the Metropolitan University, Tower of London and Whitechapel High Street.

By Road

There is limited Pay-By-Phone parking available at 12 Trinity Square, London EC3N 4AL. Alternatively, the nearest car park is Tower Hill Car Park which is 15 minutes walk away at 50 Lower Thames St, London EC3R 6DT

By Bus

The nearest bus stops are Fenchurch Street Station (Stop V) and Fenchurch Street Stration (Stop T)

By Train

Head to Fenchurch Railway Station. The iSmash store is located directly outside the main entrance on the left hand side.

Google Rating: 4.4 out of 5 stars (161 total ratings)

oling2812
1 Star
Appalling service - paid for a battery replacement for my phone and advised them that I was going away for a couple of months and could they hold the parts. They said yes and that there was no issue as I'd pay the parts. When it comes time to arranging the battery replacement, I email multiple times with no response. When I finally get through to them, they explain that they have given my phone battery to someone else and they claim they tried to get in touch with me but I didn't bother to get in contact back. This was untrue and I sent them an email screenshot showing this (which was acknowledged by one of their agents). Just poor customer service all round and a company I will be avoiding wherever possible in future.
Tuesday 22nd November 2022
khurana akshaya
5 Star
Would highly recommend this store. They helped with my phone issues very quickly and were very thorough in final checks to ensure it was all sorted. Staff were also friendly which makes a big difference! Thank you so much!
Wednesday 25th January 2023
Lynn Cankara
5 Star
I went to the ismash location today on Fenchurch place and the service was amazing. Sorin fixed my damaged phone screen in 35 minutes and he also asked me if I needed a screen protector and some other bits and bobs. I definitely recommend this location and I am happy with my repair.
Friday 25th November 2022
F R
1 Star
Terrible service from the first 5 minutes - the “Head Tech” in the shop told me to go to a corner shop if I wasn’t comfortable giving out my passcode - I told him that their own website says that if you do not want to disclose the passcode that’s fine but you will need to be present for the checks - he just blankly said “no passcode no fix”. Good luck to you guys - you’re absolutely right I’m going elsewhere. Completely incompetent if you can’t abide to your own company policy.
Tuesday 7th February 2023
Margherita Bernardi
5 Star
Very quick service and good pricing. The store manager was very nice and available, tested and repaired my phone fast.
Thursday 27th October 2022