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iSmash - Lakeside

Computer Repairs, Mobile Phone Repairs

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Website | 020 7640 3118
Unit 102 Arterial Rd West Thurrock, Lakeside, West Thurrock, Grays RM20 2ZP, UK

Opening Hours:
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM


Area Served:
Within 4 miles (6.4km) of Unit 102 Arterial Rd West Thurrock, Lakeside, West Thurrock, Grays RM20 2ZP, UK
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Most repairs can be completed in around half an hour, so we’ll likely be able to get any issues ironed out whilst you wait.

All of our professionals are trained and certified by iSmash, so we know that they are well equipped to fix any issues, on any brand or model of phone, tablet or laptop, including the ever popular brands like Apple, Samsung, Goolge, Oppo, OnePlus and Huawei. 

On top of this, we'll add a lifetime warranty to any device that we fix. That’s just how confident we are with our technicians at all of our sites.

If you're just passing and you think our Lakeside repair specialists could give you a hand with something, just pop in for a walk-in appointment. You can pre-book appointments here, or if you can't make it over at all, post your device in with a courier and we'll post in back.

Our iSmash store at the Lakeside shopping centre on the outskirts of london, is the ideal place for anyone in east London and Essex needing a device or phone repair to take advantage of our expert service. If you've cracked your screen, dropped your phone in water, or your battery is just on its way out, pop in for our express repair service. Lakeside is one of the biggest shopping centers in Europe, so there’s plenty for you to do in the 30 minutes that it takes us to fix a device.

Find Our Lakeside Store

Our iSmash store in Lakeside offers express repairs for phones, tablets and computers. Based in the Intu Lakeside Shopping Centre centre in West Thurrock, we are the premier device and phone repair experts in the Essex area.

By Road

intu Lakeside is located in West Thurrock with conveniently situated parking with 13,000 space. You'll see it signposted from junctions 30 and 31 off the M25 motorway and the A13, A1306 and West Thurrock Way also provide direct access.

There are many bus routes servicing Intu Lakeside from Essex, Kent and London. Buses stop at a dedicated intu Lakeside Bus Station.

By Train

The nearest station is 

Chafford Hundred, which is only a 5 minute walk from the shopping centre.

Google Rating: 4.4 out of 5 stars (450 total ratings)

Žydrūnas Stirbys
1 Star
My phone supposed to be repaired in 3-5 days, now 2 weeks have passed but have no any information on it, looks like my phone just disappeared. Have to call insurance directly to find out what is going on. I hope they can do better job.
Friday 28th October 2022
Laura Ridgewell
5 Star
Ahmed S the store manager made my little girl very happy today because he fixed her iPad on the same day when it should have been 24 to 48 hours. Above and beyond service, very happy 😊
Saturday 28th January 2023
Shanea Marshall
5 Star
Goutham assisted me so much during the repair made through my insurance, he went over and beyond and even helped me by speaking to the insurance team on the phone for me. I would highly recommend this service they are thorough and move as quickly as possible.
Sunday 4th December 2022
Jodie Adetona
1 Star
I had a very bad experience with ISmash today. I booked a screen/display repair through my tech insurance and my appointment was at 12.30pm. Whilst booking it confirmed that the part was in stock. When I arrived for my appointment I was then told that they did not have the part as the lady behind me had called ahead to reserve the part, which was the last one they had. I was told they had to order the screen and I could now collect my phone in 3 days. The staff did not show any care or even apologize for their mistake. The booking system clearly stated the part was in stock and they didn't even consider calling me to cancel. I was very disappointed with the service and I drove 30 minutes to lakeside for nothing.
Sunday 29th January 2023
L Lawless
5 Star
went into the store as my iPhone had completely stopped working. It turned out to be a software glitch which they fixed for me in less than 5 minutes & completely free of charge as well!! Such lovely service, I’m very grateful!
Tuesday 24th January 2023