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Smart Choice Security
Alarms
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0333 305 2967
2 Athenaeum Rd, London N20 9AE, UK
Opening Hours:Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Area Served:Within 4 miles (6.4km) of 2 Athenaeum Rd, London N20 9AE, UKGet more exposure
Google Rating: 3.8 out of 5 stars (28 total ratings)
Peckham glass Martin1 StarI have payed for 2 products the company has ignored me for 2 days I waited 2 weeks and they still couldn’t deliver… really bad serviceTuesday 18th April 2023
greg edgley3 StarUpdate to my original 1 star. Product arrived today, received an email response and a tracking no.
Apparently this is the best way for them to answer. I ordered on Friday and paid for next day delivery. Monday evening now, product still not arrived. Called twice today, both times seemingly to an external call centre and promised a phone call back. Still waiting. No answer to the email today either. If you enjoy poor customer service and paying for a service you don't get then these guys are for youTuesday 24th May 2022
Lee Carter5 StarDear Smart Choice Security, I am writing to say thank you. I ordered my item on Friday afternoon and it arrived today, Monday morning. I was surprised and pleased because:
1. You sent me the item I ordered.
2. Even though I ordered it late on Friday it still arrived on Monday.
Now, you may think that this is not that mind-blowing of an achievement on your part but you wouldn't believe how difficult it has been to just get these basics right for other retailers. One of the orders for the same item took seven days to arrive and it was not the item but two padlocks, with a packing slip which had a photo of the correct item on the packing slip! And to return the incorrect items was even more of a nightmare.
So, thank you for being normal and efficient, I mean that as a compliment.Monday 12th July 2021
Quiller Brooke5 StarEfficient service and excellent customer care. Lock arrived day after order, after fitting it turned out to be faulty but smart choice sent out locksmith at their cost to remove it and provided refund. Reordered and next one (also arrived next day) worked perfectly.Friday 14th May 2021
Nutri Beauticals1 StarPlease do not order anything with this company. They're a joke. No customer service whatsoever. Need closing down.Friday 5th May 2023